Service King Collision Repair of 5th Avenue - 604 West 5th Avenue, Naperville

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Reviews about Service King Collision Repair of 5th Avenue

• Gregg Stanko
  ★ ★ ☆ ☆ ☆
  Poor craftsmanship. Body panels do not line up correctly. Came back for 2nd inspection . did not correct problem. Will not recommend for repair. Unhappy customer
• Kevin McKiou
  ★ ★ ★ ★ ☆
  Let me start by saying that I am really, really picky when it comes to car repairs. Somebody "keyed" the passenger door on my metallic blue GMC Acadia which only had 8000 mile on it. I fiddled with it and decided I could not remove the scratch myself with polishing compound so I turned it into my insurance company (Allstate). Service King was their first recommendation. Because of prior experiences with other body shops I was reluctant to let anybody repair and paint it because I really thought it would be tough to match the paint.
  
  The folks at Service KIng in Naperville are quite good. Here is how I would break down my rating:
  - Friendliness and cooperation (5 stars)
  - Speed of repair (5 stars)
  - Keeping me updated with the repair process (5 stars)
  - Cleanliness of the vehicle when returned (5 stars - they detailed it inside and out)
  - Painting (4 stars) The paint match was actually 5 stars. They did leave a small run which I had to return for them to remove. After that it was perfect
  - Body work (4 stars). They did leave a faint "shadow" of the repair. You can only see it if you look at the side of the car from a very low angle viewpoint. Even then I sometime have trouble finding it. I did return once for them to wet-sand the area to remove the shadow, but it did not fully remove it. The flaw was minor enough that I did not want the job redone as I was otherwise fully satisfied with the repair. If I had insist that it be done over, I am sure they would have done it.
  
  I definitely would go back to them for any future repair. They are very easy to work with and their work is very good.
  
  - Kevin
• Andrew Fry
  ★ ★ ★ ★ ★
  Great experience with Service King of Naperville. Amanda and Scott went out of their way to make sure one of my customers was completely satisfied with their auto repair. We will certainly continue referring customers to this location.

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