Mightys Towing & Recovery Inc. - 10S059 Schoger Drive #12, Naperville

Jobs in Mightys Towing & Recovery Inc., career

Reviews about Mightys Towing & Recovery Inc.

• stan dean
  ★ ☆ ☆ ☆ ☆
  Worst experience ever blown right rear tire on I 88 west bound in a Chevy cruze 2017 no spare need tow to shop 5 miles. From pick up dispatch said 20 min at 245 flatbed on the way 85 dollars hook up 3 dollars per mile . After several calls back to dispatcher I was given driver cell phone number each time being told 20 more minutes first time he was dropping off a car 20 minutes at top second call his dispatcher didn't tell him I was west bound and he was on east bound side and would have to come up at next exist but his name was Robert and he'll be right there time then 425 my aunt called him back again and he on 88 but rush hour now I was right at the start or beginning of i88 at 540 he pulls up but not in a flat bed and say the dispatcher didn't say a flat bed but he can make it work his helper Joe knew more about than he did got us hooked up the shop waited on us this rude driver Robert than charges us 45 dollars to come 85 dollars to hook up 75 dollars for labor that includes putting these wheels under the rear tires to lift up and 15 dollars for the 5 miles . Hidden fees no warning unprofessional driver,poor communication honestly I think driver was on drugs . Also reported to the better business Bureau what a scam
• Adao Natario
  ★ ☆ ☆ ☆ ☆
  Crooks.
  
  Was told 30-40 minutes. Waited over an hour.
  
  Told rep over the phone I needed roadside assistance and check.
  
  When the driver arrived, he did not get out but proceeded with his equipment/lift. Resulting in his lift catching my front bumper and piercing a whole in my lower bumper. I screamed for him to stop as he was damaging my vehicle. He got out and asked him if he was going to actually provide roadside assistance or flat out tow my vehicle.
  
  We discussed possible issues. Informed him I know where to get necessary parts but would like to have them check the vehicle. He made multiple calls and told me “his guy” would come out with a reader and check it out.
  
  Then we went back to discussing the damage he had done to my vehicle. He told me it was where no one could see it and it wasn’t a big deal. YOU DAMAGED MY VEHICLE! It is a big deal you crook.
  
  He proceeded to tell me the company wasn’t liable for the vehicle or damages during the tow. Informed him I haven’t signed anything or agreed to anything or any service. Tried eagerly to get me to sign and process the paperwork. I refused and informed him this scenario is now considered a collision. After hearing this, him making a couple calls, he got into his vehicle, retracted his lift and took off.
  
  Leaving me, my toddlers, my inoperable and damaged vehicle 2 hours from my hometown.
  
  If I can proceed with legal action, I will.
  
  This was not a service. This was a company simply wanting to get paid by any means possible with no concern to customer.
  
  Do not use this tow company.

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